When you visit our website https://elevate-va.nl/ or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care.
- When do you apply this privacy statement?
- Who uses your data?
- Whose data do we use?
- How do we obtain your data?
- What information about you do we use?
- What do we use your data for?
- How long do we keep your data?
- Who do we share your data with?
- What can you ask of us?
- Welke regels gelden voor deze privacyverklaring?
- Cookie statement.
- Contacting us.
1. When do you apply this privacy notice?
This privacy statement applies to all personal data we process and to all domains related to us. It covers the personal data of anyone who has had contact with us or visited our
website, such as visitors, customers and business contacts. Personal data is any data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or surfing behaviour. If you want to know more about personal data, please check the website of the Personal Data Authority.
2. Who uses my data?
Elevate Creative Virtual Assistance is responsible for the website https://elevate-va.nl/ and therefore the organisation responsible for the use of your personal data as described in this privacy statement.
The full details are:
Elevate creative virtual assistance
3. From whom do we use data?
We process the personal data of anyone who has contacted us or visited our website. These include visitors, private customers, business customers and contacts of our partners.
4. How do we get your data?
We get the data directly from you as soon as you: fill in data on our website contact us by mail, phone or otherwise consent to its use to us.
5. What data do we use from you?
Within the cooperation, we use the following data:
- company details
- home address or business address
- delivery address
- e-mail address
- phone number
- photo material
- film material
- When necessary; login details for channels and systems.
6. What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it: we have received your permission to use your personal data, and we use your data because we want to give you the best service as a customer, and we cannot do that without it.
7. How long do we keep your data?
We keep your personal data for as long as we are required to do so by law and as long as necessary for the purpose for which we use your data. For example, as long as you are our customer, we will keep your data for the statutory retention period of seven years. After that, we keep your data only for statistical purposes and to handle any complaints or legal matters.
8. With whom do we share your data?
Your personal data will only be used by us. We will never share your personal data with others.
9. What can you ask from us?
Because we use your personal data, you have various rights. We list these rights for you below.
Right to information: We need to explain to you in a comprehensible and clear manner what we do with your data and what control you have over it. Therefore, we explain in detail in this privacy statement what data we collect from you and how we handle your data.
Right of access: You may always ask us to see the data we hold on you.
Right to correct: You may ask us to correct your data if it is incorrect or incomplete.
Right to object: You may object to the processing of your data if you disagree with the way we handle your
personal data. This right applies to the data we use for direct marketing. For example, you can indicate to us that you no longer wish to receive mail from us. This also applies to personalised recommendations on our website.
Right to data portability: If you are a customer of ours or have given us your consent to use your data, you may ask us to send you the
digital data we hold about you. This allows you to transfer that data to another organisation if you wish.
Right to restriction: You may ask us to restrict the use of your data. This means that in certain cases we may only keep your data but not use it.
Right to be forgotten:
You may ask us to delete any data we hold about you. We will then delete all data that can be traced back to you. In some cases, we cannot or may not yet delete your data. For example, we have to keep some data for 7 years for the tax authorities.
Right to file a complaint
You may file a complaint about the way we handle your data. If you have a complaint, we will be happy to resolve it for you. Please contact us to do so. You may also file your complaint with the Personal Data Authority. Naturally, we hope it will not come to that, but in extreme cases you may also take your complaint to court. In that case
the court in the seat of Elevate creative virtual assistance that will handle your complaint.
How do I submit a request or complaint?
Send your request or complaint to us at email@example.com. We will process your request or complaint within 30 days.
10. What rules apply to this privacy statement?
Our privacy statement must comply with various conditions. These conditions can be found in particular in the General Data Protection Regulation. In addition, the general rules applicable under Dutch law apply to our privacy statement.
11. Cookie statement
- What are cookies?
- Which cookies do we use?
Strictly necessary cookies
Strictly necessary cookies are necessary for the website to function and cannot be switched off. You can block these cookies via your browser settings. The website will then not function optimally.
Functional cookies are intended to provide extra functionality and to make the websites more tailored to you. You can think of language settings, the ability to log in and stay logged in during your visit to the website.
Performance cookies are analytical cookies that allow website traffic to be measured. The statistics provide insight into the use of the website, what information website visitors are looking for and which pages are visited most frequently. The statistics are aggregated and cannot be traced back to individuals.
Through our website, a cookie is set by the US company Google, as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. Google may provide this information to third parties if Google is legally required to do so, or insofar as third parties process the information on Google’s behalf. We have no influence on this. The information Google collects is anonymised as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States.
View and change cookie settings
Instructions for adjusting browser settings can be found under ‘Help’ in the toolbar of most internet browsers. If you disable cookies via the browser or otherwise block them, certain services or elements of our site may not function or may not function optimally.
Social media cookies are used on the website to integrate social media into the websites or display third-party content. You can think of YouTube for displaying videos.
12. Contacting us
Do you have a question about our privacy statement or cookie statement? If so, please feel free to contact us by sending an email to: firstname.lastname@example.org. We will be happy to help you.